Author Topic: Getting logged out  (Read 2985 times)

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Offline Sigma One

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Re: Getting logged out
« Reply #15 on: March 01, 2012, 05:27:56 PM »
I also get this issue, even selecting the "Forever" to be logged in.

It's not a huge issue since I have fast fingers to type in my info :)


Offline republic

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Re: Getting logged out
« Reply #16 on: March 05, 2012, 06:16:00 PM »
Mine says I'm logged off when I load the page, but when I click on a forum, it properly registers that I'm logged in.

Online mirth

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Re: Getting logged out
« Reply #17 on: March 08, 2012, 03:01:44 PM »
I just ran into a login bug. While logged into the forum, if I browse to the site's front page and then use the forum link to come back here, it treats me as logged out. If I use the back button to cycle all the way back through the pages to the forum, I am still logged in. Not a big deal I guess, but quite odd.

BTW, I'm using the latest version of Firefox on Mac (and don't tell me that using a Mac is the problem, LB  :P)
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Offline LongBlade

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Re: Getting logged out
« Reply #18 on: March 08, 2012, 03:12:55 PM »
BTW, I'm using the latest version of Firefox on Mac (and don't tell me that using a Mac is the problem, LB  :P)

Using a Mac is always a problem, but not the only problem.

Hmmm. I'll have to read up on our software some more. Thanks.

Offline republic

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Re: Getting logged out
« Reply #19 on: March 09, 2012, 05:58:38 PM »
I think I have it figured out.  Change your link on the homepage to "http://grogheads.com/forums/" instead of the current "http://www.grogheads.com/forums/".

I'm guessing the login cookie is only looking at "http://grogheads.com/forums/" and when the link adds the www it isn't registering.

At least when I do that it works every time.

Offline LongBlade

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Re: Getting logged out
« Reply #20 on: March 09, 2012, 06:03:33 PM »
I think I have it figured out.  Change your link on the homepage to "http://grogheads.com/forums/" instead of the current "http://www.grogheads.com/forums/".

I'm guessing the login cookie is only looking at "http://grogheads.com/forums/" and when the link adds the www it isn't registering.

At least when I do that it works every time.

Thanks. Brant is on the road for a few days, but I've left him a message.

Online mirth

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Re: Getting logged out
« Reply #21 on: March 10, 2012, 05:45:59 AM »
Good catch Republic. The two URLs are being treated as separate logins.

LB, I don't how much control you have over your server environment but you could add a URL rewrite rule so that the domain always resolves to one URL.

https://www.gohigheris.com/forum/entry.php/1-WWW-vs.-non-WWW-URL-Canonicalization-amp-Cookies
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Offline Martok

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Re: Getting logged out
« Reply #22 on: March 10, 2012, 10:32:35 AM »
Well I don't know what happened, but when I navigated my way to the site today, I didn't have to log back in for once!  I've no idea how or why that might be the case, but I'm not complaining.  :) 


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Offline LongBlade

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Re: Getting logged out
« Reply #23 on: March 10, 2012, 02:31:29 PM »
Credit needs to go to Republic - all we did was take his advice.

Kindly post if anyone is still having trouble with the issue. It seems to have fixed things, but if it hasn't fixed it for everyone we'll want to know or it'll never get fixed...  :)